How to get a second opinion from another specialist
Getting a second opinion is common and your right. Here's how to ask, what you'll need and how it affects costs.
A second opinion means seeing another specialist about the same problem to check a diagnosis or treatment plan. It's a normal part of health care in Australia, and good specialists expect patients to ask, especially before major surgery or treatment.
When a second opinion can help
- You've been advised to have major surgery or a long course of treatment
- The diagnosis is rare, serious or uncertain
- You've been offered several options and aren't sure which is best
- Treatment isn't working as expected
- You don't feel your questions have been answered
How to arrange one
Talk to your GP. They can write a new referral to another specialist so you can claim a Medicare rebate. A referral addressed to one specialist can't usually be used to see a different one.
Ask your GP or the first specialist to send your test results, scans and letters to the new specialist. This saves repeating tests and helps the second specialist give a useful opinion. You have a right to request copies of your own health information.
You don't have to tell the first specialist, but it's often helpful. Most specialists are happy to share information.
Costs
A second opinion is a new specialist appointment, so you'll usually pay a fee and claim the Medicare rebate. See Bulk billing, rebates and gap fees explained. If you need new scans or tests, these may also cost extra.
Making sense of two opinions
If the two specialists agree, you can go ahead with more confidence. If they differ, ask each to explain their reasons, and talk it through with your GP. Sometimes both options are reasonable and the choice comes down to what matters most to you.
Spec Book lets your GP see which specialists in the same field have appointments soon, so a second opinion doesn't have to mean a long wait. See How to choose a specialist: what to look for for what to look for.
Before the appointment, write down the advice you were given the first time and the questions you still have. Bring someone with you if you'd like help taking notes. A clear summary helps the second specialist focus on what you most need to know.
It's also fine to ask the second specialist directly whether they would recommend the same treatment, and what they would do if they were in your position.
If your condition gets much worse while you wait, call 000 or go to the nearest emergency department.
Common questions
Will the first specialist be offended?
Most specialists understand that second opinions are part of good care. You can ask them directly to recommend someone.
Can I get a second opinion in the public system?
It's possible, but public clinics may have long waits. Ask your GP what options are available.
Do I need a new referral?
Usually yes. A referral is addressed to a particular specialist, so your GP will write a new one for Medicare to pay a rebate.
General information only, not medical advice. Everyone's situation is different, so check with your GP or the provider. In an emergency call 000.